Customer Data Protection

As the reports of companies losing customer data continue to pile up, privacy protection is becoming a top-of-mind issue, both for customers, who naturally don't want their personal information falling into the wrong hands, and companies, who are suffering real damage to their brand, customer loyalty and bottom line.
Over the past few years the proliferation and misuse of personal information has reached an intolerable state with both consumers and legislators alike. As more and more privacy incidents occur, and as identity theft and fraud continue to make headlines, consumers are likely to base their decisions on who to do business with upon how much trust they have in a business's ability to protect their private information.

In October 2006, the Ponemon Institute examined about 135 companies that had recently experienced data loss incidents and benchmarked their experiences.

The Ponemon research was able to put numbers to the costs associated with lost customer data. This benchmark study, found that the average additional spending that resulting from a single data breach reached $5 million and rose as high as $50 million for one organization. The average total recovery costs were $140 per lost customer record.



Learn more about products that can drastically reduce the risk of data loss.


   Discovering exposed confidential information


Using high speed scanning technology to identify private information in stored data files is the first step towards proactive information governance. Once private information is discovered, protective actions can be taken to protect the information and minimize the threat of a data loss incident. Lost laptops and stolen desktop and servers are only part of the over all equation that can cost an organization millions in direct and indirect expenses. Computers are often discarded with their hard drives intact and removable media is commonly disposed of insecurely or misplaced all together - both of which may contain personal information.

   Encrypting confidential information


Data encryption technology utilizes encryption algorithms to secure data against unauthorized disclosure. Data Encryption allows for the encryption of an entire hard drive or individual files, on laptops, workstations and servers, to deliver a high level of security for confidential data at rest.

   Monitoring data-in-motion


Continuously monitoring network traffic for the presence of unencrypted personal and confidential information is key to protecting customer data. Detection of privacy policy violations takes place at wire-speed with real-time alerting and preventative blocking measures being triggered instantly at the time of detection. Details of the violation are reported and typically include source IP, the destination IP, the exact personal information identified and how it was being transferred.

   Protecting confidential e-mail


Public key encryption is the method that most e-mail encryption applications use to secure the contents of an e-mail. Anyone who intercepts and attempt to read an encrypted e-mail will only see meaningless gibberish. Securing e-mail in transit as it leaves your corporate network is essential in securing confidential date send via e-mail.


Data-in-Motion
Prevent confidential information "leaks".

Data-at-Rest
Find and protect confidential information stored on latops, workstations and servers.

E-mail Encryption
Send confidential information securely via e-mail.

Disk Encryption
Encryption for individual files or whole disk.

e-Discovery
Discover confidential information stored throughout your network.




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